Jahid Hiron

ServerIQ is an online hosting and server management platform that enables users to purchase, monitor, and manage servers from a secure, centralized dashboard.

The platform provides real-time infrastructure monitoring, including CPU, RAM, disk usage, network traffic, running processes, event logs, and API performance. It also includes activity log tracking and sign-in activity monitoring, ensuring full visibility into user actions, authentication events, and system access.

Users can configure custom alert rules based on server resources or system events (e.g., server downtime, high CPU/RAM usage, disk exhaustion). When a rule is breached, an incident is automatically created and tracked.

ServerIQ supports multi-channel incident notifications, sending alerts via email, SMS, Slack, webhooks, and in-app web notifications to assigned contacts for rapid response.

The platform offers user, team, and access management, allowing owners to create teams with role-based permissions (read-only or read-write), define invitation expiry times, and modify roles dynamically.

For integrations, ServerIQ provides secure API key management and a lightweight ServerIQ Agent that runs on monitored servers to continuously send system metrics for analysis.

Security is a core focus, with features including rate limiting, CSRF protection, encryption/decryption, content security policies (CSP), and CAPTCHA validation.

As part of one of the largest and most impactful organizations in Bangladesh, the BRAC Group ERP project is a comprehensive enterprise resource planning (ERP) system built using a microservices architecture. This system was designed to streamline and centralize business operations across various departments, supporting the complex and large-scale operational needs of the organization.

The ERP comprises multiple independently deployable services, including Budget Control, Fixed Asset Management, Finance & Accounting, Inventory Management, Procurement, Campus Maintenance, Fleet Management, HRMS, and Project Management. My contributions were specifically in the following modules:

• Budget Control: Contributed to building features for planning, allocating, and monitoring departmental budgets. Developed functionalities for donor project, cost center, and activity management; budget preparation; next year’s budget planning; and budget variance analysis.
• Fleet Management: Implemented systems for managing vehicle assignments, maintenance schedules, fuel tracking, and driver logs. Helped optimize operational efficiency through real-time status updates and centralized fleet visibility.
• Project Management: Supported the development of a centralized platform to manage internal projects, track milestones, allocate resources, and monitor progress. Integrated approval chains and role-based task assignments to ensure accountability and timely delivery.